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	Customer satisfaction Drápal, Jan ; Smyčková, Radka (referee) ; Chalupský, Vladimír (advisor) This thesis is dealing with recognition of customer’s satisfaction rate of the company. The goal of this thesis was to design such recognition system of the customers satisfaction rate, which would enable the company to follow the current situation and help to improve it. This thesis also contains the suggestions on how to improve the overall customer satisfaction. Detailed record
	The Proposal of Customer Satisfaction Improvement Němcová, Barbora ; Strnad, Jiří (referee) ; Kaňovská, Lucie (advisor) This thesis is dealing with recognition of customer’s satisfaction rate of the company Sanatorium Vránova. Its based on marketing research in this company. Final data are ready for future plans to increase satisfaction level. Detailed record
	Customer Satisfaction Analysis and Recommendations for its Improvement Jangl, Patrik ; Miklík, Tomáš (referee) ; Chalupský, Vladimír (advisor) The thesis concetrates on the customer satisfaction research with provided service. The customer satisfaction is one of the key success factors on the market. The result and the goal of this thesis is output in the form of suggestions and recommendations, which should lead to an increase in the current level of customer satisfaction in future. Detailed record
	The Proposal of Customer Satisfaction Improvement Němcová, Barbora ; Strnad, Jiří (referee) ; Kaňovská, Lucie (advisor) This thesis is dealing with recognition of customer’s satisfaction rate of the company Sanatorium Vránova. Its based on marketing research in this company. Final data are ready for future plans to increase satisfaction level. Detailed record
	Customer satisfaction Drápal, Jan ; Smyčková, Radka (referee) ; Chalupský, Vladimír (advisor) This thesis is dealing with recognition of customer’s satisfaction rate of the company. The goal of this thesis was to design such recognition system of the customers satisfaction rate, which would enable the company to follow the current situation and help to improve it. This thesis also contains the suggestions on how to improve the overall customer satisfaction. Detailed record
	Customer Satisfaction Analysis and Recommendations for its Improvement Jangl, Patrik ; Miklík, Tomáš (referee) ; Chalupský, Vladimír (advisor) The thesis concetrates on the customer satisfaction research with provided service. The customer satisfaction is one of the key success factors on the market. The result and the goal of this thesis is output in the form of suggestions and recommendations, which should lead to an increase in the current level of customer satisfaction in future. Detailed record

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